Shipping Policy

When can I expect to receive my shipment?

All orders are shipped from our warehouse within 5 business days of the order being placed. Shipment will arrive in between 10-20 business days after the shipment date, depending on the availability of the carrier provider and location. We do apologize that shipment delay may occur if the shipment requires Customs clearance or inspection, or transportation delay caused by carrier service.

What are my shipping & delivery options?

Logistics: YunExpress

How can I track my order?

A tracking number will be provided to you in your Shipping Confirmation email. You may use the number and track your order at www.17track.net.

Order Price    Worldwide
$0~$39.99    $4.99
Over $39.99    Free Delivery

How can I change my Shipping Address?

Changing of address is only allowed on or before 11:00pm (PDT, -7 GMT) on the same day of placing an order. You may contact us via service@pqbmz.shop to request for such changes.

Can I deliver to another address, other than my card billing address?

Yes, it is possible.

How is my order shipped?

Orders are shipped during regular business days, excluding holidays. Any orders placed on Saturday or Sunday will be shipped the following Monday.

Regarding taxes: You are responsible for any taxes, customs duties and fees levied by the jurisdiction to which the products are shipped, including but not limited to any sales or use tax, value added taxes or tariffs.

For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 20 days after the day we accept your order. For more information please refer to our Terms.

NOTE
We may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.

QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, please contact us at our Support Center.